Sungard Availability Services Improves Partner Satisfaction and Engagement with TreeHouse Reseller View Partner Relationship Management (PRM)
For Immediate Release
Global Provider of Managed IT, Cloud and Recovery Services for Information Availability Will Present Sungard AS PRM Case Study: Implementing PRM & Salesforce in a F1000 Environment at Dreamforce 2014
Salt Lake City, Utah — October 9, 2014 — TreeHouse Interactive™ (www.treehousei.com), the technology leader in SaaS-based partner relationship management (PRM) and marketing automation platform (MAP) solutions, today announced that Sungard Availability Services (Sungard AS), a leading provider of information availability through managed IT, cloud and recovery services, saw a 20 percent increase in partner leads after implementing TreeHouse's PRM solution Reseller View™. As a result of improved partner satisfaction and engagement, the company's channel revenue is expected to continue growing substantially in 2014, with the new PRM system anticipated to help keep the company on track to meet its annual goals.
Jim Schwartz, senior director of channel operations at Sungard AS, will share the experience of implementing Reseller View PRM at Dreamforce in San Francisco, California, October 15 at 11:30 a.m. The session, titled Sungard AS PRM Case Study: Implementing PRM & Salesforce in a F1000 Environment, will take place at the San Francisco Marriott Marquis – Room Foothill F.
The six-year old Sungard AS Partner Program used an inflexible homegrown PRM technology that was not equipped to support the program's steady growth year over year. In order to move the maturing program forward, a search for a flexible SaaS-based PRM solution, able to integrate with Salesforce CRM, was required to deliver the single-vendor system with concierge-level services needed for the program to sustain growth.
After an extensive search, Sungard AS selected TreeHouse's Reseller View PRM and began noticing multiple benefits soon after implementation, including time savings and ease of use for partners. Reseller View provides partners with secure access to a comprehensive partner portal, where they can easily find all of the sales and training materials required to successfully sell, service and support Sungard AS products.
TreeHouse has everything a channel program needs under one roof, said Jim Schwartz, senior director of channel operations for Sungard AS.
With the ability to create co-branded documents, process partner leads, seamlessly integrate with Salesforce, and provide sales tools to our partners, we get everything we need from one vendor—all while controlling costs and achieving scalability.
Reseller View provides robust PRM functionality that includes an enterprise-class, completely customized web application, a multi-tiered architecture to support different types of partners, out-of-the-box integration with Salesforce CRM and other enterprise CRM systems, and opportunity registration/administration. Other features that Sungard AS is using include Deal Registration, Advanced Document Management, Single Sign On, Marketing Development Funds (MDF) and Automated Co-branded Collateral.
Sungard AS Partner Continental Resources Chimes In
We've noticed a significant difference in Sungard AS' new partner portal, said Dave Bader, account manager with Continental Resources, a valued Sungard AS partner.
It's simple to use and easy to register deals, especially compared with other technology vendor portals. When we can effortlessly interact with a vendor's portal, it just makes the job of selling their services that much more effective.
Sungard AS will discuss and demonstrate its enterprise-class PRM system at the Dreamforce session Sungard AS PRM Case Study: Implementing PRM in a Salesforce & F1000 Environment on Wednesday, October 15 at 11:30am at the San Francisco Marriott Marquis – Room Foothill F. The first 50 session attendees will receive a free pair of Oakley sunglasses ($120 retail) when the session concludes.
Additional information is available by contacting TreeHouse Interactive or 801.576.8428. To learn more about Reseller View partner relationship management, see Reseller View resources.