What are the telltale signs of a successful PRM implementation? Olivier Choron knows. With more than 25 years of big industry and channel experience behind him, Choron has spent more time reviewing partner automation implementations than arguably anyone in tech. As managing director of EMEA at Impartner, Choron guides customers large and small the world over on how to improve their partner portals. Here, he shares his latest thinking with Impartner Channel Evangelist T.C. Doyle.

Digital transformation and new business models have rendered some things outmoded. Here, Gina Batali-Brooks, founder and president of Is Inspired, discusses program tiers and other channel building blocks with Impartner Channel Evangelist T.C. Doyle.